You are here


Which benefits am I entitled to?

Our advice agencies handle many enquiries from people who wish to apply for benefits. The welfare system is a complex one and it is easy to get confused about which benefits to apply for. Therefore, we would encourage you to contact us if you would like to make a benefit claim and need further assistance. Information is available online, and if you would prefer to complete an application online, then please do so, however, please do contact an agency should you need advice. Find the nearest agency to you here.

Benefit calculation
It may help to do a benefit calculation, and we would recommend using either Entitled to or Turn2Us

There are many different types of benefits, however, here we’ve listed the benefits we frequently come into contact with in our work. To see an A-Z list of benefits click here.

Attendance allowance
Carer’s allowance
Disability Living Allowance
Employment and support allowance
Housing benefit
Income support
Jobseekers allowance
Personal Independence Payment
Universal Credit
Working tax and child tax credits

The welfare system is changing

Currently, the welfare system is experiencing huge changes as the country migrates to Universal Credit. You may have heard news reports about Universal Credit and wondered what it is and how you will be affected by it. You can read more information below, and also follow our Twitter and Facebook to keep up to date.

What is Universal Credit?

Universal credit is a new benefit which will replace 6 existing benefits.

These are:

Working Tax Credit
Child Tax Credit
Housing Benefit
Income Support
Income-based Jobseeker’s Allowance
Income-related Employment and Support Allowance

Instead of receiving several payments, one single payment will be made on a monthly basis.

When does Universal Credit start?

Universal credit is being rolled-out in many parts of the country already, however in Nottingham Universal Credit is still at the ‘Live Service’ stage. Currently, only people who are single, with no children, and who are looking for work, will need to apply. The full roll-out, known as ‘Full Service Universal Credit’ will mean everyone will move onto Universal Credit.

Nottingham is due to become a Full Service area in October 2018. You can find dates for the roll-out at Turn2Us

How much will I get?

You can find out how to apply here or visit an Advice Centre to get more advice.

Universal Credit is paid in one single monthly payment and is paid in arrears.

How long will it take?

Universal Credit can take around 5-6 weeks to process. If you feel you will unable to manage until you receive a payment, you should ask for an Advance Payment. Advance Payments are a loan, and have to be paid back. See the Citizens Advice page on Advance Payments

From the 1st Jan 2018, no new claims under the ‘live’ service will be taken in Nottingham. If you are applying after 1st Jan, existing benefits will exist.

Getting help

As Universal Credit is still at ‘Live Service’ stage, we will encourage you to seek advice from your local advice centre if you are experiencing difficulties or have concerns about Universal Credit.

You can find more information about our services here

Policy and Campaigns

Universal Credit has been in the press a lot lately, and there have been many campaigns to feedback the issues people are having. As the process of moving to Universal Credit is a complicated and difficult one, some people have been experiencing problems. If you would like to learn more about our Policy and Campaigns work and keep up to date with the progress of Universal Credit, then visit our social media feeds at:


Accessibility tools

Text Size

Current Size: 100%

Page Style

Current Style: Standard