In addition to providing free and impartial advice, Advice Nottingham also works with the City council; local councillors; MPs and other policy makers to feedback information on issues affecting the people who use our services. By doing so, we are able to influence policy makers and provide evidence of inadequacies in current policies.

We gather information and develop case studies from the local people we work with. As part of our work, we conduct research projects and produce reports and information on the results we find. 

Our policy and communications work is shared through social media and we encourage local people to take part in our work. 

If you would like to get in touch, then why not follow us on social media at:


Finding a home report : research into estate and private landlords

This research was carried out in November and December 2017 in response to concerns around accessing accommodation in the private rented sector. In light of Universal Credit being rolled out in Nottingham in October 2018, and the rising number of people without permanent homes - Advice Nottingham conducted research to understand how easy, or how difficult it is, to find a home when receiving housing benefit or on a zero hours contract.

Children in an Age of Austerity

The Welfare Reform Act 2012 introduced the biggest changes to state welfare in the history of its existence. The aim of this Advice Nottingham report is to evaluate how welfare reform is affecting children in Nottingham. It brings to light the real-life cases of a group far detached from the economics of deficit-reduction, who are experiencing adversity as a direct result of the benefit changes.

The True Cost of Austerity

This report focuses on the impact of a long period of austerity and changes to social security on the users of advice services.

policy & communications

November 2018

We prepared information and a case study for Alex Norris MP’s Westminster Hall debate on the Effect of Universal Credit in Nottingham. 

October 2018

Clients and advisors meet with MPs to discuss ESA, PIP and DLA applications. 

July 2018

Gem News 106 covered the rise in foodbank usage in Nottingham during the summer holidays.

June 2018

We hosted the NAWRA conference at Nottingham Trent University in conjunction with Nottingham Law School

April 2018

Members of the Treasury Select Committee, Nicky Morgan MP and John Mann MP, visited Citizens Advice Nottingham to talk to staff about their inquiry into Household expenses

February 2018

BBC East Midlands Today covered Citizens Advice’s work for the MS society 

February 2018

Clifton Advice Centre celebrated 25 years service

October 2017

We prepared information and a case study for Alex Norris MP’s Westminster Hall debate on Access to Advice Services in Nottingham. Alex used the information provided to write a speech which featured information about the challenges clients are facing with Universal Credit and other benefits.

October 2017

The Financial Conduct Authority visited St Ann’s Advice Centre to talk about vulnerable customers and debt

Debbie Webster from St Ann’s Advice Centre talking about fuel poverty on the BBC Sunday Politics show

East Midlands today coverage of Citizens Advice Nottingham & District work with the MS Society. 

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