VACANCIES

IT Support and Office Administrator (Universal Support – Help to Claim Team)

Fixed term to 31 March 2020

37 hours per week (full-time)

£20,541 p.a.

Location: Based in Nottingham city and working across Nottingham city, Gedling Borough and Rushcliffe Borough

We are looking for an experienced administrator to work in our new Universal Support – Help to Claim team.

We need someone with excellent IT, administrative and organisational skills, good communication, and the ability to work under pressure and meet deadlines.

You will work closely with the Project Manager to set up the Universal Support Help to Claim service and will provide IT and general administrative support to the Universal Support Help to Claim team.

Application packs can be found here : http://citizensadvicenottingham.org.uk/vacancies

Closing Date for applications:Mon 14 January 2019

Interview Date:

Anticipated start date:

Thurs 17 January 2019

Early February 2019

Vacancies

Universal Support Worker (Universal Support – Help to Claim Team)

Fixed term to 31 March 2020

Up to 37 hours per week (variable)

£18,870 p.a. (full-time – 37 hours per week)

Location: Based in Nottingham city and working across Nottingham city, Gedling Borough and Rushcliffe Borough

We are looking for people to join our new Universal Support Help to Claim team.  The team will provide an effective and efficient support service for first time Universal Credit claimants.  The service includes the provision of advice, information and digital support via face-to-face, telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit. 

We need people proficient in IT with effective communication skills.  Knowledge and experience of welfare benefits advice is desirable.

The Help to Claim service will operate Monday to Friday, 8am-6pm.  Successful applicants will work up to 37 hours per week.

Application packs can be downloaded from our website www.citizensadvicenottingham.org.uk 

Closing Date for applications:

Mon 21 January 2019

Interview Date:

Anticipated start date:

Mon 28 and Tues 29 January

February 2019

Citizens Advice Nottingham & District is committed to promoting equality and valuing diversity and we seek people who share those values.

 

Vacancies

Coordinator / Supervisor (2 posts) (Universal Support – Help to Claim Team)

Fixed term to 31 March 2020

30 hours per week (variable)

£25,463 p.a. pro rata (£20,645 p.a. actual)

Location: Based in Nottingham city and working across Nottingham city, Gedling Borough and Rushcliffe Borough

We are looking for Coordinators / Supervisors (2) to join our new Universal Support Help to Claim team.  The team will provide an effective and efficient support service for first time Universal Credit claimants.  The service includes the provision of advice, information and digital support via face-to-face, telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.

You will have recent knowledge and experience of welfare benefits advice and will be proficient in IT with an understanding of digital support and effective communication skills.

The Help to Claim service will operate Monday to Friday, 8am-6pm.  Coordination and Supervision will be shared by 2 part-timers, each working 30 hours across the week.

Closing Date for applications:Mon 21 January 2019

Interview Date:

Anticipated start date:

Thurs 24 January 2019

February 2019

Citizens Advice Nottingham & District is committed to promoting equality and valuing diversity and we seek people who share those values.

Application packs can be downloaded from our website www.citizensadvicenottingham.org.uk 

Vacancies
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